Shipping policy

Some notes about our shipping: 

Timely Shipping: For our premium Wagyu Beef, timing is crucial. If you place your order from Sunday through noon on Wednesday, we strive to dispatch your order within 24 hours. Orders received after our Wednesday packaging process will be shipped out on the following Monday. Given the perishable nature of our product, the most secure option is to ship Monday through Wednesday.

Shipping and Packaging: At Morgan Ranch, we believe in taking care of our customers. That's why you won't incur any additional charges for shipping and packaging when you purchase from us.

Specialized Shipping: Rest assured, we use specialized shipping containers to send your order. Each piece of beef is individually packaged and frozen. Our system is designed to accommodate minor shipping delays. If your steaks start to thaw before they reach you, you can safely refreeze them.

Weather Considerations: Located in the beautiful Sandhills of Nebraska, we are no strangers to the whims of Mother Nature. Shipping delays may occur due to blizzards, floods, or other natural events. Please bear with us during such circumstances.

Uncontrollable Delays: While we do our best to provide a smooth shipping experience, we cannot control any delays caused by FedEx. We closely monitor national weather conditions to anticipate any potential delays. If necessary, we'll reach out to you to create a customized shipping plan that suits your needs. 

Our Shipping Commitment We use specialized packaging designed to keep your beef frozen for a specific duration. However, Morgan Ranch Beef Inc. is not liable for delays caused by FedEx. To help protect your investment, we recommend:

  • Double-checking your address: Most delays are caused by incorrect zip codes or apartment numbers.

  • Monitoring Tracking: Please keep a close eye on your tracking number provided via email.

  • Claims: If a delay occurs, we will assist you in filing a claim with FedEx, but we cannot guarantee a free replacement of the product.

We hope these details help clarify our shipping process, ensuring that you receive your premium Wagyu beef products in the best possible condition.